Job Description
Essential Competencies:
• Develops Direct Reports and Others
• Drives for Results
• Managing Diversity
• Customer Focus
• Building Effective Teams
• Process Management
• Functional and Technical Skills
Key responsibilities and Accountabilities:
1. Develops, coaches and trains all direct reports in the business unit.
2. Creates an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
3. Manages inventory levels of all merchandise lines and oversees quality of merchandise to the sales floor to optimize revenue generation.
4. Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws.
5. Performs all requested bookkeeping, accounting and reporting requirements on a timely basis to include: monitoring time and attendance system and related policies and procedures; surveys; production reports and sales reports.
6. Maintains effective email, phone and face to face communication.
7. Understands competition in the trading area and is prepared to react to competitive situations.
8. Responsible for all presentation standards and merchandising standards on the sales floor.
9. Responsible for maintaining a safe environment for costumers & employees. Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
10. Complies with and enforces company policies, standards and values.
11. Participates in special projects, attends meetings.
12. Performs all other duties as assigned.
Supervisory Responsibility:
This position has supervisory responsibility for both retail and production staff, including assistant managers, team leads, and associates.
Required Qualifications:
1. Proven track record of successful leadership and good judgement, preferably in a retail or similar service oriented business or environment (e.g. military experience).
2. High school diploma or equivalent plus three to five years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
3. Ability to communicate clearly and effectively in English, both verbally and in writing.
4. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
5. Must have a personal vehicle to use when making cash deposits from the store.
6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
7. Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results.
Preferred Qualifications:
1. Bachelor’s degree in business or related field.
2. Previous experience working with the disabled and disadvantaged.
3. Fluency in a language other than English
Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.
At our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.
Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.\r\n\r\nAt our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.
...Behavioral Health has an immediate need for a Board Certified Psychiatrist. We are a physician-run leader Telepsychiatry, providing... ...Geriatrics Neurology Pediatrics Primary Care Psychiatry Schedule: Day shift Monday to Friday Work Location...
...Company Description Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment...
Spanish Interpreter Opportunity Are you a skilled Spanish interpreter based in Latin America looking for a flexible and rewarding... ...headsetWindows 10 or MacWhat We Offer You: Fully remote work from your home officeFull-time contractor positionImmediate availability...
...We are seeking a skilled Construction Crew Member to join our team. This field-based role requires experience in various trades, including commercial door installation, drywall, plumbing, electrical work, and masonry. The ideal candidate is a self-motivated professional...
...welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.Your Role at Delta Faucet:The LMS Administrator is responsible for the ongoing administration, optimization, and support of DFCs trade sales Learning Management System (LMS)....